سياسة الخصوصيةPrivacy Policy

At RÊVE PARFUMS we respect your privacy and collect only what we need to fulfil your order and serve you.

What we collect

• When you order: your name, mobile number, emirate and delivery address, email (optional) and order details. We store your mobile number and address with the order so we can deliver it, let you track it, and serve you after the sale.
• Order code: each order gets a personal 6-digit code that, together with your mobile number and order number, lets you track it. Please don't share it.
• Optionally, after your order is confirmed: an email and up to 5 saved addresses to prefill future orders. You can edit or delete them, sign out and delete your saved data from the "My orders" page.
• When you write a review: the name and text you enter; it appears on the site only after moderation.
• When you join our mailing list: your email address only.

How we use it

To prepare, deliver and communicate about your order, to show approved reviews, and to send our news and offers to those who subscribed. We never sell your data and share it only with the delivery company, as needed to deliver your order. If you choose to continue your order on WhatsApp, or we contact you there, WhatsApp's own policy also applies.

Payment

We do not collect or store payment card details. You pay by cash on delivery or bank transfer; bank account details are shown only when you complete your order.

Storage and security

Data is kept in a secured cloud database (Supabase) hosted in Tokyo, with access limited to the store owner. "My orders" sessions last 30 days and work without a password, using a temporary token on your device. Order records are kept for as long as needed for service, accounting, and exchanges and returns.

Cookies and local storage

We use your browser's local storage only to remember your language, cart, the checkout details you started typing, your last order and your orders-history session (reve-cart, reve-ck, reve-last, reve-sess, reve-lang, reve-seen). We do not use advertising trackers. Fonts load from Google Fonts, so your IP address reaches Google when a page opens.

Your rights

You may ask at any time to access, correct or delete your data, or to unsubscribe from our mailing list, by writing to Contact@reve-parfums.com or WhatsApp +971 55 508 0955. You can also delete your saved email and addresses yourself from the "My orders" page.